Booking and Cancellation Policies


Booking:

  1. Courts can be booked via phone, online, or in person.
  2. A maximum booking time of 1 and half hours per court.
  3. A booking fee is required before making a reservation for non-members.
  4. Only one reservation can be made per person or group at a time. Consecutive bookings are not allowed. If courts are available after your booking time is over, you may keep playing if you are a member.
  5. Walk-ins are accepted depending on availability, but booking in advance is recommended.
  6. Members can book courts a maximum of one week ahead of time.

Clinic Booking:

  1. Clinics can be booked via phone, online, or in person up to 6 days prior to clinic.
  2. Members can book clinics a minimum of 24 hours before the clinic starts, any late booking will need to be approved by the tennis director, thus, we do not go over the maximum of players per court or over the coach/players ratio, and we have the right number of courts for the clinic.

Cancellation for tennis court reservations, clinics, and lessons:

  1. Court cancellations must be made 24 hours before allowing others to book the court. The late cancellation fee is $25 dollars for members and non-members.
  2. Advance notice: You must give at least 24 hours notice before your scheduled lesson or clinic, and you will not be charged.
  3. Late cancellation fee: If cancellation happens within 24 hours before a clinic, the participant will be charged the full amount of the cost of the clinic.
  4. No-show fee: If you fail to attend a scheduled lesson or clinic without prior notice, you will be charged the full amount of the clinic or lesson.
  5. Refunds may be issued at GHC's discretion depending on the reason for cancellation, for example, due to bad weather or health issues.

Waiting List Policy:

  1. If a clinic is full, the names of interested participants will be on a waiting list.
  2. If a spot becomes available, the first person on the waiting list will receive an email confirmation.
  3. If the participant does not confirm their attendance, the spot will be offered to the next person on the waiting list.